1) Before ordering please check our ‘Nine X Lingerie Size Chart‘
2) Due to the intimate nature of these lingerie items, Ninex will NOT accept returns for exchange or refund.
3) If your item is faulty we will offer you 100% of both the cost of the item and the original postage.
4) When posting items back to us we recommend using the Royal Mail ‘Signed For’ service.
5) If you wish to return a product for an exchange or refund please contact us at firstname.lastname@example.org and we will provide you with a Goods Return Number*.
6) Please return the goods along with a copy of your delivery note to:
Topline UK Sales,
7) We cannot be responsible for any goods returned to us that do not follow these guidelines.